Terms & Conditions
Terms and Conditions
Effective Date: 2024/09/27
Welcome to Nuad Thai Massage Calgary ("we," "our," "us"). By booking a service or using our website (https://nuadthaimassagecalgary.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Services
Nuad Thai Massage Calgary offers a range of massage therapy services, including but not limited to:
- Nuad Thai Massage
- Foot Reflexology Massage
- Osteopathy Massage
- Regular Oil Massage
- Hot Stone Massage
- Deep Tissue Therapeutic Massage
All services are provided by licensed and trained therapists. We strive to ensure your safety and well-being during every session.
2. Booking and Appointments
- Reservations: Clients must book an appointment in advance either through our website, phone, or in person.
- Cancellations: Cancellations must be made at least [Insert hours, e.g., 24 or 48 hours] prior to the scheduled appointment time. Failure to cancel within this time frame may result in a cancellation fee.
- Late Arrivals: If you arrive late for your appointment, your session may be shortened to accommodate the next scheduled appointment. Full payment for the original session duration will still be required.
- No-shows: Clients who do not show up for their appointment without prior notice will be charged [Insert fee or policy, e.g., full session price].
3. Payments and Pricing
- Payment Methods: We accept various forms of payment, including cash, credit cards, and debit cards. All payments are due at the time of service.
- Pricing: Our service prices are listed on our website and are subject to change at any time without notice. Taxes and gratuities are not included in the listed prices.
- Refund Policy: Services and gift certificates are non-refundable. However, should you have any concerns with the service provided, please contact us, and we will make every effort to resolve the issue.
4. Health and Safety
- Health Conditions: Clients are responsible for informing their therapist of any pre-existing medical conditions, injuries, or allergies that may affect the massage session.
- Contraindications: Certain medical conditions may contraindicate massage therapy. If deemed unsafe by the therapist, the session may be refused or postponed until a doctor's approval is provided.
- Cleanliness and Hygiene: For the safety and comfort of all clients and staff, we ask clients to adhere to basic hygiene standards. Any client showing symptoms of illness (e.g., flu, cold) may be asked to reschedule their appointment.
5. Code of Conduct
- Respectful Behavior: Clients are expected to conduct themselves in a respectful manner toward therapists and staff. Any inappropriate behavior, including sexual misconduct, harassment, or abusive language, will result in immediate termination of the session without a refund and may result in legal action.
- Right to Refuse Service: We reserve the right to refuse service to any client at our discretion, especially in cases of inappropriate behavior, intoxication, or health concerns that may compromise the safety of the client or therapist.
6. Liability
While our therapists are trained professionals, massage therapy services are not a substitute for medical treatment or diagnosis. Clients understand and agree that:
- Massage Services: Massage therapy is a therapeutic and relaxing treatment but may not be suitable for all individuals. Clients accept full responsibility for notifying the therapist of any medical conditions.
- Injuries: We are not liable for any injuries, damages, or losses that may occur during or after a massage session. Clients must consult with a medical professional before receiving massage therapy if they have any concerns.
7. Privacy Policy and Indemnification
a. Privacy Policy: We are committed to protecting your personal information. Please review our [Privacy Policy] for details on how we collect, use, and protect your data.
b. Indemnification: You agree to indemnify, defend, and hold harmless Nuad Thai Massage, its owners, employees, and agents from any claims, liabilities, damages, or expenses arising out of or related to your participation in our services. This includes any injury, loss, or damage incurred during or after your treatment, regardless of whether it was caused by negligence or otherwise.
8. Gift Certificates
- Validity: Gift certificates are valid for [Insert duration, e.g., 12 months] from the date of purchase.
- Non-Transferable: Gift certificates are non-transferable and cannot be redeemed for cash.
- Lost or Stolen Certificates: We are not responsible for lost or stolen gift certificates. Replacement certificates may be issued at our discretion.
9. Changes to Terms and Conditions
Nuad Thai Massage Calgary reserves the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of our services following any changes signifies your acceptance of the updated terms.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Nuad Thai Massage Calgary
